SMM FAQs

 

Refunds and Returns

  • All sales are final.
  • If you receive your order and we have made a mistake or you have received a damaged product you must contact us within 3 business days after delivery via email or Live Chat. Store credits will be issued for missing or damaged items. 
  • We will not provide a refund for promotion codes not entered at the time of purchase or Cancel orders. 
  • If you request a cancellation. store Credit will be issued. 

Shipping and Returns

  • Products will be shipped 1 - 3 days after payment has processed. However, we usually  have your order shipped out same day to next day.
  • We only Ship inside the U.S.  If you place an order outside of the U.S. your order will be refunded.
  • We do not accept returns or exchanges at this time
  • If you Choose to cancel a order, store credit will be issued. minus any Fees 
  • if you have missing, damaged items, we will issue store credit once approved. , must contact us within 2 days of delivery. 

Is Local Pickup Available

  • Local Pick up, is for local pick up, if you choose this at check out , your order will be held at our Store Located at 42950 Hwy 63 N, Richton MS 39476 

Payment Methods

  • We accept Visa, Mastercard, American Express, Discover, Shopify Pay, Apple Pay

How To Contact Us

  • A contact form is located in the top and bottom headers on all pages.  We will respond as soon as possible after we receive your message.
  • You can also email us at Kay@Sparklymemaw.com