SMM FAQs

Refunds and Returns

  • All sales are final.
  • If you receive your order and we have made a mistake or you have received a damaged product you must contact us within 2 business days after delivery via email . The missing or damaged items will be replaced and shipped out. 
  • We will not provide a refund for promotion codes not entered at the time of purchase. 
  • If you request a refund for a mistake of ordering duplicate items you will be refunded the duplicate amount minus the processing fees.

Shipping and Returns

  • Products will be shipped 1 - 3 days after payment has processed. However, we usually  have your order shipped out same day to next day.
  • We only Ship inside the U.S.  If you place an order outside of the U.S. your order will be refunded.
  • We do not accept returns or exchanges.

Is Local Pickup Available

  • We do not offer local pickup at this time.  As our company grows we hope to start offering this option.

How Is Our Glitter Packaged

  • All of our glitters are sold in 3.5 oz jars unless otherwise stated. Each Jar has 2 oz by weight of glitter except our Shape glitter. Shape glitter is sold 1 oz by weight. 

Payment Methods

  • We accept Visa, Mastercard, American Express, Discover, Shopify Pay, Apple Pay

How To Contact Us

  • A contact form is located in the top and bottom headers on all pages.  We will respond as soon as possible after we receive your message.
  • You can also email us at sparklymemaw@gmail.com